COVID-19 - Alert Level 2 information
Please read before booking
To help reduce the spread of COVID-19, our GPs are doing non-urgent and routine consultations by phone. If you require a face to face consult, in-person appointments can be booked. Please note that social distancing and wearing of masks and QR scan-in are essential in the building.
Please note that all existing appointments have been changed to a phone consultation. Have your phone ready at your allocated appointment time. If we need to reschedule or change your appointment, we will contact you to make alternative arrangements.
If you require a COVID-19 test (swab) – please call us, and you will be assessed by our reception who can book you in – do not come directly to the clinic. There is currently no testing of asymptomatic patients (patients who are well or have no symptoms).
Thank you for your understanding.
A new way of doing things
In an effort to keep everyone safe we are going to be changing the way we provide care to our patients.
- All patients with respiratory symptoms will now be triaged through a nurse. The nurse will then decide if your concerns can be resolved over the phone, or if you require a face to face consultation.
- In order to keep all of our patients safe and protect the most vulnerable, we need to reduce the number of people in our waiting room. As such we would ask you to bring in a maximum of 1 support person. Unless the appointment is for your child, please do not bring your children into the practice, unless absolutely necessary.
- Please, if you do not have a booked appointment, do not come into the practice. If you do need to see one of our health professionals, please call us on 07 542 1104.
Please be patient with our staff.
Thank you for working with us.
You will find many of your questions will be answered on:
Papamoa Beach Family Practice
Papamoa Beach Family Practice has been well established in Papamoa for many years. Our purpose-built surgery at Golden Sands drive offers the highest quality medical care for our patients. Our surgery and facilities are brand new, with state of the art equipment and well-trained staff. We’ve got male and female doctors who are caring and professional and highly qualified nursing staff. Our aim is to help everyone improve their health, well being and enjoyment of life.
After hours service
Call your GP 24/7, phone 07 542 1104. You will reach an after-hours clinic once we are closed. This will be Homecare Medical. You will be provided with advice and information by a registered nurse and they will be able to help you to be redirected for the appropriate service.